Zupyter Backup

Your security is very important to us! Here is a summary of what we do every day to guarantee that your data is safe with Zupyter and that we apply best security practices on your hosted version, the AWS Cloud

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  • Backups / Disaster Recovery
  • We keep 14 full backups of each SAP database for up to 3 months: 1/day for 7 days, 1/week for 4 weeks, 1/month for 3 months
  • Backups are replicated into different instances
  • You can also download manual backups of your live data at any time using the control panel
  • You can contact our Helpdesk to restore any of those backups on your live database (or on the side)
  • Database Security
  • Customer data is stored in a dedicated database - no sharing of data between clients
  • Data access control rules implement complete isolation between customer databases running on the same cluster, no access is possible from one database to another
  • Password Security
  • Customer passwords are protected with industry-standard PBKDF2+SHA512 encryption (salted + stretched for thousands of rounds)
  • Zupyter staff does not have access to your password, and cannot retrieve it for you, the only option if you lose it is to reset it
  • Login credentials are always transmitted securely over HTTPS
  • Staff Access
  • Zupyter help desk staff may sign into your account to access settings related to your support issue. For this they use their own special staff credentials, not your password (which they have no way to know)
  • This special staff access improves efficiency and security: they can immediately reproduce the problem you are seeing, you never need to share your password, and we can audit and control staff actions separately!
  • Our Helpdesk staff strives to respect your privacy as much as possible, and only access files and settings needed to diagnose and resolve your issue

GETTING STARTED WITH ZUPYTER’S SECURITY SOLUTIONS

Contact us

  • Email: support@zupyter.com
  • Monday - Friday: 7:00 am - 8:00 pm
    Saturday - Sunday: 9:00 am - 6:00 pm

Get In Touch

Our Clients

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What people are saying

Zupyter has always cared about helping companies and the people who work for them. We hope this will propel everyone to move their business forward.

We've had a productive relationship with Zupyter for many years. An ideal match for our company in that they bring experience, determination and creativity to our challenges. We've implemented many time and cost saving systems with speed and precision delivered by Zupyter.

Vice President, Operations A High-Tech Manufacturing Company

A variety of integrations between ERP, EDI and WMS systems were completed with minimal business disruption

Operations Mananger Consumer Products

Zupyter has delivered timely, friendly support for our ERP system and allows us to look good to our customers - an important asset.

Vice President Electrical Componenets Manufacturer

The smart and efficient systems and integrations delivered by Zupyter have allows us to do more with less. We have saved time, effort and money due to this relationship. We plan to continue this partnership for years to come.

Operations Mananger Consumer Electronics

Zupyter has been a true partner for years. They've brought to my company far more than just technical skills, they've really understood the business implications in all of their work. One of my top suppliers and I won't go anywhere else for ERP help.

CEO A Fashion Company
100k+

TRANSACTIONS AUTOMATED

150k+

COST SAVINGS